The Nairobi Water Company has announced the resumption of normal banking services at its Central Business District Business Centre, located in the Cameo Building along Kenyatta Avenue.
In a notice dated July 16, the company expressed gratitude to its customers for their patience during the service interruption. “Nairobi Water Company would like to inform its esteemed customers of the resumption of banking services. We thank you for your indulgence during the period of interruption,” the statement reads.
During the downtime, customers were advised to utilize alternative Pay Points to settle outstanding balances. The company confirmed that payment options at these Pay Points will continue.
The service interruption was initially communicated on July 11, with customers encouraged to make payments to the following account:
- Account Name: Nairobi City Water and Sewerage Company Ltd
- Postal Address: P.O. Box 30656 00100 NBI
- Bank: Cooperative Bank of Kenya Ltd
- Account Number: 01136001361403
- Branch: Enterprise Road
- Swift Code: KCOOKENA
- Branch Code: 11056
- M-PESA: Available for payments as well.
For further inquiries, customers can reach out through the company’s portal at Nairobi Water Portal.
