Nairobi’s chaotic public transport system, long plagued by pothole-ridden roads, a disorganized matatu sector, and congestion, is set for a transformative overhaul.
Transport chief Ibrahim Auma has unveiled a comprehensive reorganization of matatu routes aimed at improving connectivity across 120 routes linking key neighborhoods, business hubs, and essential services like hospitals. The plan eliminates the need for commuters to travel through the CBD to access other destinations.
“This will ensure seamless connectivity, with matatus operating orbital routes rather than return trips, which contribute to congestion,” said Auma.
Published in a December 2023 gazette notice, the reforms include new and restructured routes, replacing the 2017 system. Notable updates include:
- Kikuyu to Eastleigh Section 3 via major CBD points and alternative return stages.
- Dandora to Kibera/Olympic, Eastleigh to Yaya Centre, and Githurai to Kangemi.
- Routes connecting JKIA, Westlands, Kitengela, Ruiru, Thika, Umoja, and Komarock.
Anchored in the Nairobi City County Transport Act, 2020, the plan will be updated every five years. It includes upgraded bus stops, shelters, and inclusive infrastructure for persons with disabilities and pedestrians.
Key partnerships with organizations like KeNHA and KURA will support broader infrastructure improvements. A mobility enforcement unit will safeguard new facilities from vandalism and ensure order.
Public participation was central to the reforms, addressing concerns from transport operators and small-scale players about competition. Operators will transition to formal structures like SACCOs or registered companies and receive training in customer service, route management, and technology.
“This integrated approach, combining infrastructure, partnerships, enforcement, and safety oversight, will create an efficient and sustainable transport network for generations to come,” Auma affirmed.
