The launch of the new premium coaches for the Madaraka Express passenger service train on Monday has elicited varied responses.
There was enthusiasm over the introduction of the 28-capacity executive, luxurious coaches, but some members of the tourism industry and the public expressed concern about the pricing.
Mohamed Daghar, the Transport PS who inspected the four new coaches, indicated that they are considering a fare of Sh12,000 for a one-way trip and Sh20,000 for a return ticket.
Tourism expert Mohammed Hersi welcomed the introduction of the premium coaches, noting that they will enhance the industry. He described them as comfortable and aesthetically pleasing, which he sees as a positive step forward.
However, Hersi raised reservations about the pricing, suggesting that it should not exceed Sh6,000. He expressed concern that the current pricing, almost on par with airfare, might deter potential passengers who prioritize speed and cost-effectiveness in travel.
Mike Macharia, CEO of the Kenya Association of Hotelkeepers and Caterers, reserved his judgment on the premium coaches until he could experience them firsthand. He also questioned the rationale behind the pricing.
On the other hand, some frequent travelers applauded the move, viewing it as an opportunity for an adventure and a luxury experience akin to flying business class.
Don Bakari, a frequent flyer, expressed willingness to pay for the premium experience, likening it to an “air experience on land.”
In contrast, Kadzandani MCA Fatma Kushe, who serves as the vice chairperson of the Mombasa county assembly health committee, criticized the emphasis on luxury over health and safety measures. She raised concerns about the adequacy of medical facilities aboard the coaches and urged prioritization of passenger safety.
Besides the four premium coaches, the consignment included four first-class coaches, ten economy coaches, and two power wagons. The new designs for the first-class and economy coaches aim to improve passenger comfort and amenities.
PS Daghar highlighted the arrival of the coaches last week, accompanied by KRC officials and KPA leadership. He emphasized the comfort features of the new coaches, such as fully reclining seats, ample legroom, wireless charging ports, and improved dining facilities.
The introduction of special coaches for persons with disabilities, featuring enhanced accessibility and amenities, was also noted as a step forward in inclusivity.
Looking ahead, KRC plans to phase out the current coaches gradually for redesigning, with the aim of meeting growing passenger demand more efficiently.
Overall, while the new premium coaches promise enhanced comfort and amenities, concerns remain about their accessibility and pricing in relation to broader public needs and expectations.
