The National Treasury’s Pensions Department has urged pensioners and beneficiaries to complete their registration before the February 28 deadline. This initiative is part of ongoing efforts to modernize public service pension management and enhance efficiency through the Pensioner Self-Registration Portal on e-Citizen.
Director of Pensions Alfred Kagika emphasized that the shift to digital registration aligns with global best practices, streamlining access to services and eliminating the need for physical visits. The new e-Pensions Management Information System (e-PMIS) will ensure accuracy, security, and faster processing of benefits through biometric verification.
The government is leveraging technology to prevent fraud, including ghost pensioners, by integrating pension records with other databases. Kagika clarified that pension payments remain within the Consolidated Fund Services until a valid claim is lodged, countering misconceptions about unclaimed benefits. Despite occasional delays due to late or incomplete submissions, the department is working with employers to fast-track claim processing and ensure timely disbursements.