Balozy: Revolutionizing Service Delivery in Kenya

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Have you ever found yourself grappling with a leaking tap or a broken fridge, desperately searching for a reliable repairman? Steve Ng’ang’a certainly has. This frustration inspired the creation of Balozy, an app that is transforming service delivery in Kenya.
After returning home from a long stay in the United States, Steve encountered the challenges of finding trustworthy contractors for his parents’ farm project in Nakuru. This experience sparked the idea for Balozy, an all-in-one service delivery platform designed to connect homeowners and business owners with vetted local professionals.
Balozy offers a wide range of services, boasting over 30 categories including plumbing, electrical installations, beauty treatments, event planning, and private chefs.
Since its launch, Balozy has rapidly gained traction in the digital market, amassing over 40,000 downloads in Nairobi alone, with plans for expansion into more counties across Kenya. Available for download on both Google Play Store and Apple Store, Balozy is committed to linking Kenyans with reliable service providers nationwide.
“By leveraging digital transformation, Balozy simplifies the process of finding and hiring service providers,” explains Henry Mwangangi, Balozy’s Digital Marketing Strategist. “Users can easily connect with professionals through their mobile phones, ensuring a seamless experience.”
Beyond connecting clients with service providers, Balozy aims to create opportunities and transform lives. “Our vision is to become the leading online marketplace for service providers in Kenya, where professionals of all backgrounds can showcase their services to a broader audience,” Mwangangi adds.
In today’s challenging economic climate, many are on the lookout for job opportunities. Balozy seeks to bridge this gap at no cost to its users. Their recent partnership with Eric Omondi’s Sisi Kwa Sisi initiative has further boosted their popularity among everyday Kenyans.