Amazon will require employees to return to the office full-time starting in January, ending its hybrid work arrangement. In a memo to staff, CEO Andy Jassy announced the shift, emphasizing the need for in-person collaboration and connection to enhance innovation and teamwork.
Previously, Amazon allowed remote work for up to two days a week. However, this move has caused friction within the company, particularly among its 1.5 million global employees. Tensions peaked last year when staff protested the reduction in remote work options, resulting in the dismissal of the protest’s organizer, sparking claims of unfair retaliation.
Jassy, who succeeded Jeff Bezos as CEO in 2021, expressed concerns that flexible work was diluting Amazon’s corporate culture and increasing bureaucracy. He has introduced measures to address these issues, including creating a “bureaucracy mailbox” for complaints and reorganizing management structures, which might lead to job cuts.
Despite the return to full-time office work, Amazon will allow remote work in exceptional circumstances, such as personal emergencies. This decision contrasts with the UK government’s forthcoming employment rights bill, which aims to establish flexible working as a default right.
The shift away from remote work reflects a broader trend seen in various industries, including notable companies like JP Morgan, UPS, and Dell, that have also pushed for full-time office attendance. However, some experts argue that the overall trend towards flexible work arrangements remains stable.